FAQs
6 min
what is an api? an application programming interface (api) is a set of routines, protocols, and tools for building software applications apis enable data sharing and interaction between two or more systems users can utilize apis to look for specific data, take action, or be alerted of status changes apis connect systems and exchange information in real time to increase responsiveness what are the benefits of apis? api integrations make accessing your information more accessible and taking the actions you need to do business integrating with rippey ai api services allows you to reduce manual work get up to date with your shipping processes optimize your container tracking expand the reach of your data streamline logistics workflows what systems should i integrate with apis? apis are most commonly used to connect two different systems for transactional purposes integrating our apis with your tms (transportation management system), wms (warehouse management system), or erp (enterprise resource planning) system is a common implementation integrating historical data apis into your analytics tool may also help evaluate and analyze previous performance what should i do first to use rippey ai api? ensure you already fulfilled all the prerequisites check this page for detailed information how do i get an api key and password? customers that want to integrate must first acquire an api key and secret as an authentication before using the api please refer to this page for further explanation will you make changes to your api that will leave my integration unusable? whenever we make an api change, we attempt to do it in a beneficial way that does not damage current integrations however, things can occasionally change in ways that aren't backward compatible communication will be made in this scenario in accordance with the rippey ai platform service level agreement what is the plans/road map for the api? and when is it? we are continuously working to improve the api and its features our roadmap includes several significant enhancements coming in the future, including the ability to endpoints for modifying or deleting data develop a new api where users can fill in the info and get the access token are there any limits to what i can do with the api? yes unless you have subscribed for full access, you can only subscribe to 50 containers and/or 50 awb numbers once you gain full access, you will get an unlimited subscription to the particular product you subscribed for how do i subscribe for full access? please get in touch with support\@rippey ai what support is available for the rippey ai api? we’ve made documentation available so questions may be easily addressed we suggest you review the provided documentation and faq first before contacting support do you still have an unsolved problem? don't worry we always got your back! do not hesitate to get in touch with support\@rippey ai we will be happy to assist you 😊 how do i contact rippey ai for support related to the api? if you have a question or need further assistance that is unavailable through our documentation, you may contact our support team from within each documentation page below is some additional contact information 211,178,255 false true unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type
